CASE STUDIES
FORWARD INTEGRATION: AFTER MARKET
One of India’s largest Commercial Vehicle Manufacturers faced the challenge of managing an in-house inventory of after-market spare parts to service their dealers across the country. Their major challenge was to build a reliable production line feed which required a reduction in inventory variance, management of packing material consumption, packing of goods in special packs and preparation of kits.
Our innovation in stores management and order processing led to a reduction in lead time to deliver goods to dealers.
The customer also recorded an increase in throughput, an increase in sales of spare parts and a reduction in cost of SPD operations.
Facts and figures
Avvashya CCI efficiently manages 120,000 square feet facility
- 4 years, we have consistently met the SLA/KPI and are now into the 5th year
- ACCI handles 30,000 SKUs & in quantity handled in excess of 400,000 quantity
- Client sales increased from 216 crore per year to 360 crore in 3 years
- Stock gross variance from 10% to less than 1% in 3 years
- Kitting activity introduced: 250 unique types of kits and 50,000 such kits every month
- Additional services added: VOR, Emergency Orders
- Order to despatch lead time improved from 3 days to less than a day